Step 4Your planLetters

Notice of error to your servicer

A written notice of error and request for information under federal servicing rules (12 C.F.R. §§ 1024.35 and 1024.36). The servicer must acknowledge it within 5 business days and answer within 30 — and may not charge you for it.

Your facts, in your words

Not signed in

Nothing here is suggested or filled in for you. Describe each error and each request plainly — a date, an amount, what happened.

Sign in first: the letter is generated for your case and nothing about it is stored. Until then the form works but the engine will refuse the request.

About you

Your full name (as on the loan)

Your mailing address

Street address

City

State

ZIP

The property is at my mailing address

Your loan

Last four digits of the loan number

Only these four digits are ever sent. Never type the full number.

Your servicer

Use the address your servicer designated for notices of error (it is on your statements or the servicer's website). The engine will not invent one.

Servicer name

Street address

City

State

ZIP

What you are saying

Errors you are asserting (12 C.F.R. § 1024.35)

Information you are requesting (12 C.F.R. § 1024.36)

Letter previewWaiting for your facts

From

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Loan ****····0 errors · 0 requests

The body of the letter is written by the engine from stored, verified law when you generate it. Nothing is drafted here on this device.